Companies BigCommerce Monthly reportsOctober 2022

BigCommerce in October 2022: incidents, uptime and changes

18incidents posted

2labelled major or critical

99.84%free of major/critical

91.80%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 1 h 9 min, incident time 2.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 11 · No impact listed 5

Major and critical incidents 2

Incident	Impact	Started	Duration	Status	Day
Third Party Apps	Major	Oct 5, 2022, 16:56	44 min	resolved	10-05
Storefront CSS Issues	Major	Oct 17, 2022, 15:34	25 min	resolved	10-17

Other incidents 16

Incident	Impact	Started	Duration	Status	Day
Availability Issues	Minor	Oct 11, 2022, 17:29	28 min	resolved	10-11
Webhooks Delay	Minor	Oct 13, 2022, 14:11	56 min	resolved	10-13
View Products Response Times	Minor	Oct 18, 2022, 16:28	3.6 h	resolved	10-18
Issues deleting users	Minor	Oct 18, 2022, 18:44	2.9 h	resolved	10-18
Indexing Delay	Minor	Oct 18, 2022, 21:10	2.0 h	resolved	10-18
Theme Builder Issues	No impact listed	Oct 20, 2022, 07:15	1.1 h	resolved	10-20
Availability Issue	Minor	Oct 20, 2022, 21:10	20 min	resolved	10-20
Indexing Delay	Minor	Oct 20, 2022, 22:22	39 min	resolved	10-20
Indexing Delay	Minor	Oct 21, 2022, 18:19	6.1 h	resolved	10-21
Issue with changing domain applied to stores	Minor	Oct 21, 2022, 20:03	1.8 h	resolved	10-21
Indexing Delay	No impact listed	Oct 23, 2022, 21:58	16 min	resolved	10-23
Intermittent Availability Issues	No impact listed	Oct 24, 2022, 16:59	8 min	resolved	10-24
Search Issues	Minor	Oct 24, 2022, 20:33	43 h	resolved	10-24
Product option file upload issue	No impact listed	Oct 25, 2022, 22:45	0 min	resolved	10-25
App and Theme marketplace availability issues	No impact listed	Oct 27, 2022, 10:42	11 h	resolved	10-27
Indexing Delay	Minor	Oct 31, 2022, 17:42	1.3 h	resolved	10-31

Cite this

BigCommerce posted 18 status incidents in October 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title: BigCommerce in October 2022
Vendor: BigCommerce
Date: 2022-10-01 00:00 UTC
URL: https://rewindex.com/company/bigcommerce/2022/10

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