BigCommerce: Product option file upload issue
Timeline of updates
- resolved
BigCommerce engineers have identified and resolved an issue impacting file upload options on products occurring between 10/21/22 03:24 UTC and 10/25/22 18:04 UTC. Some stores with products that have file upload options may experience recent orders that are missing the associated uploaded files. Future orders will be unaffected.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2022-10-25 22:45 UTC, resolved after 0 min, 1 update(s).
- Title
- Product option file upload issue
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/nm2nqc2qkjjv
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