BigCommerce: Intermittent Availability Issues
Timeline of updates
- resolved
At 18:30 UTC, BigCommerce Support Engineers received reports of 500 errors and slow Control Panel response times, specifically the loading of customer information. Storefront services were unaffected, but API endpoints were likely affected to a small degree. Engineers resolved the issue at 19:07 UTC and all services are fully operational.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2022-09-19 18:47 UTC, resolved after 24 min, 1 update(s).
- Title
- Intermittent Availability Issues
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/43hxdhn1lx0x
BigCommerce profileRecent BigCommerce incidentsAll outages on September 19, 2022BigCommerce in September 2022MarkdownJSON