# BigCommerce: Intermittent Availability Issues

> BigCommerce status incident “Intermittent Availability Issues” on 2022-09-19: impact minor (vendor’s label), 24 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/43hxdhn1lx0x
Last updated: 2022-09-19T19:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-09-19 18:47 UTC · Resolved: 2022-09-19 19:11 UTC · Duration: 24 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/43hxdhn1lx0x](https://status.bigcommerce.com/incidents/43hxdhn1lx0x)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2022-09-19 19:11 UTC: At 18:30 UTC, BigCommerce Support Engineers received reports of 500 errors and slow Control Panel response times, specifically the loading of customer information. Storefront services were unaffected, but API endpoints were likely affected to a small degree. Engineers resolved the issue at 19:07 UTC and all services are fully operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2022-09-19 18:47 UTC, resolved after 24 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/43hxdhn1lx0x
- Citation: BigCommerce, “Intermittent Availability Issues” (2022-09-19 18:47 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/43hxdhn1lx0x (CC BY 4.0).
- Markdown link: `[BigCommerce: Intermittent Availability Issues (2022-09-19)](https://rewindex.com/company/bigcommerce/incidents/43hxdhn1lx0x)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/43hxdhn1lx0x · Markdown: https://rewindex.com/company/bigcommerce/incidents/43hxdhn1lx0x.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/43hxdhn1lx0x · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:11:16.614Z