BigCommerce: Checkout Issues
Timeline of updates
- resolved
Starting around 11:00 UTC we began receiving reports that Auth.net and NMI were no longer present in checkout. We implemented a fix at 14:08 UTC and have confirmed the issue is no longer occurring.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2022-09-28 13:36 UTC, resolved after 53 min, 1 update(s).
- Title
- Checkout Issues
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/0q0p0srvgjdp
BigCommerce profileRecent BigCommerce incidentsAll outages on September 28, 2022BigCommerce in September 2022MarkdownJSON