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CompaniesBigCommerceMonthly reportsAugust 2022

BigCommerce in August 2022: incidents, uptime and changes

10incidents posted
3labelled major or critical
99.51%free of major/critical
96.73%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 37 min, incident time 24 h 17 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 7

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Availability IssuesMajor40 minresolved08-16
Availability IssuesMajor41 minresolved08-21
Third Party Outage Impacting Developer PortalMajor2.3 hresolved08-24

Other incidents 7

IncidentImpactStartedDurationStatusDay
Availability IssuesMinor10 minresolved08-03
Availability IssuesMinor31 minresolved08-08
Delayed analyticsMinor2.8 hresolved08-09
Availability IssuesMinor2.5 hresolved08-10
Product Categories Not DisplayingMinor13 hresolved08-16
Square PaymentsMinor1.2 hresolved08-17
Availability IssuesMinor52 minresolved08-18

Cite this

BigCommerce posted 10 status incidents in August 2022 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in August 2022
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2022/08

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