# BigCommerce in September 2022: incidents, uptime and changes

> BigCommerce in September 2022: 12 incidents on its status page (1 major or critical), 99.80% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2022/09
Last updated: 2022-10-01T00:00:00Z

- Incidents posted: 12 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 9, none 2
- Uptime (vendor-reported): 99.80% free of major/critical incidents, 98.88% free of any incident; outage time 1 h 24 min, incident time 8 h 3 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2022](https://rewindex.com/company/bigcommerce/2022/08.md) · Next: [October 2022](https://rewindex.com/company/bigcommerce/2022/10.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [PayPal Commerce Platform Issues - Checkout & Payment Processing](https://rewindex.com/company/bigcommerce/incidents/wkbngfzdjdb6.md) | major | 2022-09-07 23:03 UTC | 2022-09-08 00:27 UTC | 1.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Customers API endpoint degraded performance](https://rewindex.com/company/bigcommerce/incidents/x2p4n4tst3zd.md) | minor | 2022-09-01 16:49 UTC | 2022-09-01 18:13 UTC | 1.4 h | resolved |
| [Intermittent 500 Erorrs - Control Panel and Storefront](https://rewindex.com/company/bigcommerce/incidents/mt2kccd8gqfc.md) | none | 2022-09-07 13:30 UTC | 2022-09-07 13:30 UTC | 0 min | resolved |
| [PayPal Commerce Platform Issues - Checkout & Payment Processing](https://rewindex.com/company/bigcommerce/incidents/wkbngfzdjdb6.md) | major | 2022-09-07 23:03 UTC | 2022-09-08 00:27 UTC | 1.4 h | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/ct2dd7fktlnw.md) | minor | 2022-09-14 22:45 UTC | 2022-09-14 23:17 UTC | 32 min | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/43hxdhn1lx0x.md) | minor | 2022-09-19 18:47 UTC | 2022-09-19 19:11 UTC | 24 min | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/hxbrkcpk5p08.md) | minor | 2022-09-22 12:46 UTC | 2022-09-22 13:24 UTC | 38 min | resolved |
| [Corporate Website Availability](https://rewindex.com/company/bigcommerce/incidents/pn463xgd5qdz.md) | minor | 2022-09-23 13:58 UTC | 2022-09-23 14:48 UTC | 50 min | resolved |
| [Corporate Website Availability](https://rewindex.com/company/bigcommerce/incidents/hsvgrbs28jcc.md) | minor | 2022-09-26 12:23 UTC | 2022-09-26 13:12 UTC | 49 min | resolved |
| [Checkout Issues](https://rewindex.com/company/bigcommerce/incidents/0q0p0srvgjdp.md) | minor | 2022-09-28 13:36 UTC | 2022-09-28 14:29 UTC | 53 min | resolved |
| [Availability Issues](https://rewindex.com/company/bigcommerce/incidents/l167xl54bxnd.md) | minor | 2022-09-28 17:24 UTC | 2022-09-28 17:59 UTC | 35 min | resolved |
| [Incorrect shipping quotes](https://rewindex.com/company/bigcommerce/incidents/3117x1xk7g6m.md) | minor | 2022-09-29 14:05 UTC | 2022-09-29 14:39 UTC | 34 min | resolved |
| [BigCommerce Corporate Website Availability](https://rewindex.com/company/bigcommerce/incidents/g4dmv26r7zbs.md) | none | 2022-09-30 17:07 UTC | 2022-09-30 17:25 UTC | 18 min | resolved |

## Cite this

BigCommerce posted 12 status incidents in September 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2022/09
- Citation: BigCommerce, “BigCommerce in September 2022” (2022-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2022/09 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in September 2022 (2022-09-01)](https://rewindex.com/company/bigcommerce/2022/09)`


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Canonical: https://rewindex.com/company/bigcommerce/2022/09 · Markdown: https://rewindex.com/company/bigcommerce/2022/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:17:29.616Z