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CompaniesBigCommerceMonthly reportsDecember 2020

BigCommerce in December 2020: incidents, uptime and changes

6incidents posted
0labelled major or critical
100%free of major/critical
98.71%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 9 h 33 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 4 · No impact listed 2

Incidents 6

IncidentImpactStartedDurationStatusDay
Availability issues with BigCommerce storesNo impact listed6 minresolved12-14
Issue with editing variant pricing on product pages.Minor5.8 hresolved12-15
Email Notification IssuesMinor49 minresolved12-17
Availability issues with a subset of BigCommerce storesNo impact listed0 minresolved12-18
Checkout Issues With 3D SecureMinor2.9 hresolved12-22
Availability issues with a subset of BigCommerce storesMinor7 minresolved12-22

Cite this

BigCommerce posted 6 status incidents in December 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in December 2020
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2020/12

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