Rewindex

ChangesSalesforceSalesforce Data Cloud Feature Degradation: Customer360 Audiences

Salesforce: Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences

Incident updateNot classified yetChanged status.salesforce.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Salesforce removed; blue is what they added. Muted text is unchanged context.

AddedUpdateupdate#1
Before: not present
After: Our third-party provider continues to process the backlog of pending jobs, which is progressing well and has been decreasing steadily. We're nearing completion of the backlog. A number of pending jobs may still require additional time to complete, so a subset of customers may continue to see failed or delayed activation files and related data jobs. We'll provide an update once we can clarify this further or once additional information becomes available.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Rewindex captured a newer version after the last checkpoint; the next run (00:41 UTC) commits it.

History of this incident

TodayTuesday, October 20Tue, Oct 20

1 incident change

YesterdayMonday, October 19Mon, Oct 19

15 incident changes

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