# Salesforce: Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-20 00:03 UTC · Detected: 2026-10-20 00:03 UTC
- [Source: https://status.salesforce.com/incidents/20004500](https://status.salesforce.com/incidents/20004500)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004500@5520fb0be5a4 → after incident\_version:130/20004500@b0402b9712de
- Change 16 of 17 for this incident

Incident page (full timeline): [Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/company/salesforce/incidents/20004500.md)
## What changed

**1. Added: Update** (update) · 2026-10-19 23:43 UTC

```diff
+ Our third-party provider continues to process the backlog of pending jobs, which is progressing well and has been decreasing steadily. We're nearing completion of the backlog. A number of pending jobs may still require additional time to complete, so a subset of customers may continue to see failed or delayed activation files and related data jobs. We'll provide an update once we can clarify this further or once additional information becomes available. 
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-19 14:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r36716be4d37c41.md) |  |
| 2026-10-19 14:33 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r730330c43aa5ff.md) |  |
| 2026-10-19 15:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r262d432c954d42.md) |  |
| 2026-10-19 15:34 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r26a113753e699b.md) |  |
| 2026-10-19 16:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r0d02ac313e121a.md) |  |
| 2026-10-19 16:33 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/rca3b5001e2cd4c.md) |  |
| 2026-10-19 17:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r954fd86825705c.md) |  |
| 2026-10-19 17:33 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r229f1fe8afe7f1.md) |  |
| 2026-10-19 18:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r0dc4664f92a120.md) |  |
| 2026-10-19 18:33 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r6f8e9124d6a9ea.md) |  |
| 2026-10-19 19:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r40a1e56986f882.md) |  |
| 2026-10-19 20:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r301832599cb697.md) |  |
| 2026-10-19 20:33 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r15306b04efb8b6.md) |  |
| 2026-10-19 21:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r8e4bf80e3bbbb1.md) |  |
| 2026-10-19 23:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r68c2a6b4baeb4a.md) |  |
| 2026-10-20 00:03 UTC | Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences (this change) |  |
| 2026-10-20 01:33 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r29bd92a4bdc85f.md) |  |

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Canonical: https://rewindex.com/change/rc718dea91b34a3 · Markdown: https://rewindex.com/change/rc718dea91b34a3.md · JSON: https://rewindex.com/api/v1/changes/rc718dea91b34a3 · Generated 2026-10-20T01:56:43.847Z