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ChangesSalesforceSalesforce Data Cloud Feature Degradation: Customer360 Audiences

Salesforce: Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences

Incident updateNormal progress (rule, 100%)Changed status.salesforce.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Salesforce removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: resolved
AddedResolved time#2
Before: not present
After: 2026-10-19 23:36 UTC
AddedUpdateupdate#3
Before: not present
After: The queue backlog of pending jobs has been cleared, and, after a period of monitoring and validation, all services have been confirmed restored and operating as expected. Activation files and related data jobs are processing normally again. This incident has been declared resolved as at 23:36 UTC, October 19. This is the final update for this incident. We apologize for any inconvenience this issue has caused our customers.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

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How the archive is checked, and what it cannot prove.

History of this incident

Tuesday, October 20

2 incident changes

Monday, October 19

15 incident changes

Cite this

Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences on Salesforce’s status page, changed 2026-10-20 01:33 UTC (change 17 of 17).

Title
Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences
Vendor
Salesforce
Date
URL
https://rewindex.com/change/r29bd92a4bdc85f

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