# Salesforce: Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences

> Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences. Detected 2026-10-20 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r29bd92a4bdc85f
Last updated: 2026-10-20T01:33:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-20 01:33 UTC · Detected: 2026-10-20 01:33 UTC
- [Source: https://status.salesforce.com/incidents/20004500](https://status.salesforce.com/incidents/20004500)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004500@b0402b9712de → after incident\_version:130/20004500@a158da3b48a6
- Change 17 of 17 for this incident

Incident page (full timeline): [Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/company/salesforce/incidents/20004500.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-19 23:36 UTC
```

**3. Added: Update** (update) · 2026-10-20 01:04 UTC

```diff
+ The queue backlog of pending jobs has been cleared, and, after a period of monitoring and validation, all services have been confirmed restored and operating as expected. Activation files and related data jobs are processing normally again. This incident has been declared resolved as at 23:36 UTC, October 19. This is the final update for this incident. We apologize for any inconvenience this issue has caused our customers.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-19 14:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r36716be4d37c41.md) | Normal progress |
| 2026-10-19 14:33 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r730330c43aa5ff.md) | Normal progress |
| 2026-10-19 15:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r262d432c954d42.md) | Normal progress |
| 2026-10-19 15:34 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r26a113753e699b.md) | Normal progress |
| 2026-10-19 16:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r0d02ac313e121a.md) | Normal progress |
| 2026-10-19 16:33 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/rca3b5001e2cd4c.md) | Normal progress |
| 2026-10-19 17:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r954fd86825705c.md) | Normal progress |
| 2026-10-19 17:33 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r229f1fe8afe7f1.md) | Normal progress |
| 2026-10-19 18:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r0dc4664f92a120.md) | Normal progress |
| 2026-10-19 18:33 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r6f8e9124d6a9ea.md) | Normal progress |
| 2026-10-19 19:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r40a1e56986f882.md) | Normal progress |
| 2026-10-19 20:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r301832599cb697.md) | Normal progress |
| 2026-10-19 20:33 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r15306b04efb8b6.md) | Normal progress |
| 2026-10-19 21:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r8e4bf80e3bbbb1.md) | Normal progress |
| 2026-10-19 23:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/r68c2a6b4baeb4a.md) | Normal progress |
| 2026-10-20 00:03 UTC | [Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences](https://rewindex.com/change/rc718dea91b34a3.md) | Normal progress |
| 2026-10-20 01:33 UTC | Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rc718dea91b34a3.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences on Salesforce’s status page, changed 2026-10-20 01:33 UTC (change 17 of 17).

- Canonical URL: https://rewindex.com/change/r29bd92a4bdc85f
- Citation: Salesforce, “Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences” (2026-10-20 01:33 UTC). Archived by Rewindex: https://rewindex.com/change/r29bd92a4bdc85f (CC BY 4.0).
- Markdown link: `[Salesforce: Incident updated: Salesforce Data Cloud Feature Degradation: Customer360 Audiences (2026-10-20)](https://rewindex.com/change/r29bd92a4bdc85f)`


---
Canonical: https://rewindex.com/change/r29bd92a4bdc85f · Markdown: https://rewindex.com/change/r29bd92a4bdc85f.md · JSON: https://rewindex.com/api/v1/changes/r29bd92a4bdc85f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:59:26.112Z