ChangesNew RelicNext-Gen Entity Platform Issues
New Relic: Incident silently edited: Next-Gen Entity Platform Issues
The incident was renamed “Next-Gen Entity Platform Issues.” Its revised resolution update says some customers in the JP region may have been unable to view or manage entities between 08:35 and 09:42 UTC on October 28th; the issue is resolved and service is operating normally.
Machine-written from the diff below (Sol; type: incident edit). Check the diff before relying on it.
Incident page: the full timeline of updates
What changed
Struck in red is what New Relic removed; blue is what they added. Muted text is unchanged context.
Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).
Archive proof
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Before captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
75083f47b48e9453…After captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
4dc8b9509bc80a27…
History of this incident
Wednesday, October 28
1 rewrite, 2 incident changes
- Normal progressEdited by the vendor
Next-Gen Entity Platform Issuesthis change
The incident was renamed “Next-Gen Entity Platform Issues.” Its revised resolution update says some customers in the JP region may have been unable to view or manage entities between 08:35 and 09:42 UTC on October 28th; the issue is resolved and service is operating normally.
- Normal progressIncident
Incident updateNGEP API internal JP down
- OutageMajor incident
Next-Gen Entity Platform Issues
New Relic reported a major Next-Gen Entity Platform issue in the JP region, where some customers may be unable to view or manage entities. It started at 2026-10-28 09:33 UTC and was still open when archived, open for 0 min at the last update; engineering teams were investigating.
Cite this
Incident silently edited: Next-Gen Entity Platform Issues on New Relic’s status page, changed 2026-10-28 10:13 UTC (change 3 of 3).
- Title
- Incident silently edited: Next-Gen Entity Platform Issues
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/change/rc67ca76840a66f