New Relic change history

1 rewrite, 2 incident changes

Normal progress
10:13Edited by the vendor
Next-Gen Entity Platform Issues
Title ~~NGEP API internal JP down~~ Next-Gen Entity Platform Issues
Update text ~~EndImpact triggered~~ Between 08:35 and 09:42 UTC on October 28th, we experienced an issue in the JP region…
Normal progress
09:43Incident
Incident updateNGEP API internal JP down
Outage
09:33Major incident
Next-Gen Entity Platform Issues
New Relic reported a major Next-Gen Entity Platform issue in the JP region, where some customers may be unable to view or manage entities. It started at 2026-10-28 09:33 UTC and was still open when archived, open for 0 min at the last update; engineering teams were investigating.