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ChangesNew RelicNGEP API internal JP down

New Relic: Incident updated: NGEP API internal JP down

Incident updateNormal progress (typesafe/jev-1.13-20260917, 99%)Changed status.newrelic.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what New Relic removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1
Before: Next-Gen Entity Platform Issues
After: NGEP API internal JP down
ChangedStatus#2
Before: investigating
After: resolved
AddedResolved time#3
Before: not present
After: 2026-10-28 09:42 UTC
AddedAffected components#4
Before: not present
After: Dashboards : JP, UI : JP - Dashboards : JP
AddedUpdateinvestigating#5
Before: not present
After: We are investigating an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may be unable to view or manage entities. Our engineering teams are engaged and are actively working to resolve the issue.
AddedUpdateresolved#6
Before: not present
After: EndImpact triggered

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

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History of this incident

Wednesday, October 28

1 rewrite, 2 incident changes

Cite this

Incident updated: NGEP API internal JP down on New Relic’s status page, changed 2026-10-28 09:43 UTC (change 2 of 3).

Title
Incident updated: NGEP API internal JP down
Vendor
New Relic
Date
URL
https://rewindex.com/change/r7622f89113443e

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