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ChangesBrexUnable to deliver SMS to some French phone numbers

Brex: Incident updated: Unable to deliver SMS to some French phone numbers

Incident updateNormal progress (rule, 100%)Changed stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Brex removed; blue is what they added. Muted text is unchanged context.

AddedUpdateinvestigating#1
Before: not present
After: We’re continuing to work with Twilio and the carrier Orange to restore SMS delivery to French phone numbers on the Orange network. Twilio has escalated the issue directly to Orange, and we’re pressing for an urgent resolution. We don’t yet have an estimated time for a fix. In the meantime, affected users can configure some notifications to be sent over other channels such as email or push. Alternatively, users can enable text messages over WhatsApp as a temporary workaround to keep receiving text messages for 2FA codes, card authorizations, and other account notifications. Both options are available in your Brex profile's notification settings.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

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History of this incident

Friday, October 30

1 incident change

Wednesday, October 28

1 incident change

Thursday, October 22

1 incident change

Tuesday, October 20

1 incident change

Cite this

Incident updated: Unable to deliver SMS to some French phone numbers on Brex’s status page, changed 2026-10-22 15:13 UTC (change 2 of 4).

Title
Incident updated: Unable to deliver SMS to some French phone numbers
Vendor
Brex
Date
URL
https://rewindex.com/change/ra33e4ad8dcd0d9

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