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ChangesBrexUnable to deliver SMS to some French phone numbers

Brex: Incident updated: Unable to deliver SMS to some French phone numbers

Incident updateNormal progress (rule, 100%)Changed stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Brex removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: identified
AddedUpdateidentified#2
Before: not present
After: We’re continuing to work with Twilio and their carrier partners to restore SMS delivery to French phone numbers on the Orange network. The carrier partners have confirmed the issue stems from a recent update to the SMS spam filter blocklist managed by a2fm. This change has unintentionally impacted multiple providers. Their technical team is actively working to reconcile the records and resolve the issue. We will continue to closely monitor their progress.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

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History of this incident

Friday, October 30

1 incident change

Wednesday, October 28

1 incident change

Thursday, October 22

1 incident change

Tuesday, October 20

1 incident change

Cite this

Incident updated: Unable to deliver SMS to some French phone numbers on Brex’s status page, changed 2026-10-28 15:44 UTC (change 3 of 4).

Title
Incident updated: Unable to deliver SMS to some French phone numbers
Vendor
Brex
Date
URL
https://rewindex.com/change/r57bd1d5bdac998

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