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CompaniesXeroMonthly reportsFebruary 2023

Xero in February 2023: incidents, uptime and changes

17incidents posted
5labelled major or critical
98.04%free of major/critical
96.35%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 13 h 7 min, incident time 24 h 28 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 4 · Minor 10 · No impact listed 2

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Global: Login - customers may be unable to login to XeroCritical24 minresolved02-27
New Invoicing - Online payments unable to be added when raising an invoiceMajor1.2 hresolved02-06
AU: AU Tax - tax returns are stuck in a submitted stateMajor7.3 hresolved02-13
AU: AU Tax & BAS - prefill and tax returns not workingMajor3.4 hresolved02-21
Global: Manual bank statement upload - customers receiving error messageMajor49 minresolved02-27

Other incidents 12

Cite this

Xero posted 17 status incidents in February 2023 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in February 2023
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2023/02

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