# Xero in February 2023: incidents, uptime and changes > Xero in February 2023: 17 incidents on its status page (5 major or critical), 98.04% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages. Canonical: https://rewindex.com/company/xero/2023/02 Last updated: 2023-03-01T00:00:00Z - Incidents posted: 17 (major/critical: 5) · Maintenance: 0 - By vendor impact label: critical 1, major 4, minor 10, none 2 - Uptime (vendor-reported): 98.04% free of major/critical incidents, 96.35% free of any incident; outage time 13 h 7 min, incident time 24 h 28 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [January 2023](https://rewindex.com/company/xero/2023/01.md) · Next: [March 2023](https://rewindex.com/company/xero/2023/03.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Global: Login - customers may be unable to login to Xero](https://rewindex.com/company/xero/incidents/zmfmwyksypl4.md) | critical | 2023-02-27 19:45 UTC | 2023-02-27 20:09 UTC | 24 min | resolved | | [New Invoicing - Online payments unable to be added when raising an invoice](https://rewindex.com/company/xero/incidents/1pn4vzvtlz1l.md) | major | 2023-02-06 18:23 UTC | 2023-02-06 19:33 UTC | 1.2 h | resolved | | [AU: AU Tax - tax returns are stuck in a submitted state](https://rewindex.com/company/xero/incidents/y85qdx8xt2zr.md) | major | 2023-02-13 00:49 UTC | 2023-02-13 08:07 UTC | 7.3 h | resolved | | [AU: AU Tax & BAS - prefill and tax returns not working](https://rewindex.com/company/xero/incidents/3g6jwyg6k1w1.md) | major | 2023-02-21 03:18 UTC | 2023-02-21 06:41 UTC | 3.4 h | resolved | | [Global: Manual bank statement upload - customers receiving error message](https://rewindex.com/company/xero/incidents/5z83j53lmcs6.md) | major | 2023-02-27 23:27 UTC | 2023-02-28 00:16 UTC | 49 min | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Global: Emails sent from Xero are currently delayed](https://rewindex.com/company/xero/incidents/l23yqdjxgcd7.md) | minor | 2023-02-01 04:17 UTC | 2023-02-01 04:47 UTC | 30 min | resolved | | [AU, NZ & UK: Payroll - Customers intermittently receiving errors in the Leave menu](https://rewindex.com/company/xero/incidents/34s2v5zdt2sh.md) | minor | 2023-02-02 23:35 UTC | 2023-02-03 00:18 UTC | 43 min | resolved | | [New Invoicing - Online payments unable to be added when raising an invoice](https://rewindex.com/company/xero/incidents/1pn4vzvtlz1l.md) | major | 2023-02-06 18:23 UTC | 2023-02-06 19:33 UTC | 1.2 h | resolved | | [Global: Login - newly signed up users receiving errors when logging into Xero](https://rewindex.com/company/xero/incidents/m3z816x3fvts.md) | minor | 2023-02-06 20:12 UTC | 2023-02-06 22:27 UTC | 2.3 h | resolved | | [Global: Expenses - Bills and Spend Money transaction creation delay](https://rewindex.com/company/xero/incidents/vk9pnn6n97q0.md) | minor | 2023-02-06 21:47 UTC | 2023-02-06 23:00 UTC | 1.2 h | resolved | | [Customers were unable to view Xero Central or raise CX cases](https://rewindex.com/company/xero/incidents/pgckgcs412sh.md) | none | 2023-02-06 22:27 UTC | 2023-02-06 22:27 UTC | 0 min | resolved | | [Global: Bank Reconciliation - customers receiving an error when trying to reconcile batch transactions](https://rewindex.com/company/xero/incidents/r3304q9tssbp.md) | minor | 2023-02-08 03:56 UTC | 2023-02-08 04:42 UTC | 46 min | resolved | | [AU: AU Tax - tax returns are stuck in a submitted state](https://rewindex.com/company/xero/incidents/y85qdx8xt2zr.md) | major | 2023-02-13 00:49 UTC | 2023-02-13 08:07 UTC | 7.3 h | resolved | | [NZ: NZ GST returns - Unable to access GST returns](https://rewindex.com/company/xero/incidents/0hb83j6w4jk2.md) | minor | 2023-02-15 01:10 UTC | 2023-02-15 01:56 UTC | 46 min | resolved | | [Global: Reports - some customers may be unable to reports](https://rewindex.com/company/xero/incidents/722hw4y23w1t.md) | minor | 2023-02-16 20:41 UTC | 2023-02-17 00:42 UTC | 4.0 h | resolved | | [Global: Xero Practice Manager (XPM) - Performance issues](https://rewindex.com/company/xero/incidents/nr9pvy91bydh.md) | minor | 2023-02-20 00:27 UTC | 2023-02-20 01:28 UTC | 1.0 h | resolved | | [AU: AU Tax & BAS - prefill and tax returns not working](https://rewindex.com/company/xero/incidents/3g6jwyg6k1w1.md) | major | 2023-02-21 03:18 UTC | 2023-02-21 06:41 UTC | 3.4 h | resolved | | [Global: Emails sent from Xero are currently delayed](https://rewindex.com/company/xero/incidents/9nf0lvv4p06b.md) | minor | 2023-02-21 04:07 UTC | 2023-02-21 06:43 UTC | 2.6 h | resolved | | [Global: Xero - Users experiencing issues using Xero](https://rewindex.com/company/xero/incidents/mslhp0ymq3vc.md) | none | 2023-02-22 20:57 UTC | 2023-02-22 20:57 UTC | 0 min | resolved | | [AU: Xero Me - Some users are unable to enter timesheets](https://rewindex.com/company/xero/incidents/2nycqsxhygxz.md) | minor | 2023-02-24 01:33 UTC | 2023-02-24 02:17 UTC | 44 min | resolved | | [Global: Login - customers may be unable to login to Xero](https://rewindex.com/company/xero/incidents/zmfmwyksypl4.md) | critical | 2023-02-27 19:45 UTC | 2023-02-27 20:09 UTC | 24 min | resolved | | [Global: Manual bank statement upload - customers receiving error message](https://rewindex.com/company/xero/incidents/5z83j53lmcs6.md) | major | 2023-02-27 23:27 UTC | 2023-02-28 00:16 UTC | 49 min | resolved | ## Cite this Xero posted 17 status incidents in February 2023 (5 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/xero/2023/02 - Citation: Xero, “Xero in February 2023” (2023-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2023/02 (CC BY 4.0). - Markdown link: `[Xero: Xero in February 2023 (2023-02-01)](https://rewindex.com/company/xero/2023/02)` --- Canonical: https://rewindex.com/company/xero/2023/02 · Markdown: https://rewindex.com/company/xero/2023/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:36.910Z