CompaniesSurveyMonkeyMonthly reportsOctober 2025
SurveyMonkey in October 2025: incidents, uptime and changes
Vendor-reported outage time 6 h 59 min, incident time 27 h 5 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 3 · Minor 1 · No impact listed 1
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some survey pages are currently unreachable | Critical | 54 min | resolved | 10-07 | |
| Error creating email invitation or reminder messages | Major | 18 min | resolved | 10-01 | |
| AWS issue impact | Major | 4.7 h | resolved | 10-20 | |
| Charts are failing to load on the Analyze page of some SurveyMonkey accounts. Multi-survey Analysis not loading. | Major | 1.1 h | resolved | 10-31 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Error when attempting to access custom landing pages. | No impact listed | 0 min | resolved | 10-01 | |
| Multi survey analysis charts returning error | Minor | 20 h | resolved | 10-01 |
Cite this
SurveyMonkey posted 6 status incidents in October 2025 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- SurveyMonkey in October 2025
- Vendor
- SurveyMonkey
- Date
- URL
- https://rewindex.com/company/surveymonkey/2025/10