CompaniesSurveyMonkeyMonthly reportsSeptember 2025
SurveyMonkey in September 2025: incidents, uptime and changes
3incidents posted
1labelled major or critical
99.49%free of major/critical
98.54%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 3 h 37 min, incident time 10 h 30 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 2
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some users cannot access the Analyze page and some users cannot access the Collect Responses page for their surveys | Major | 3.6 h | resolved | 09-09 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| New homepage not loading for some users | Minor | 33 min | resolved | 09-09 | |
| Invite and Reminder emails stuck in spam | Minor | 6.3 h | resolved | 09-22 |
Cite this
SurveyMonkey posted 3 status incidents in September 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- SurveyMonkey in September 2025
- Vendor
- SurveyMonkey
- Date
- URL
- https://rewindex.com/company/surveymonkey/2025/09