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CompaniesSurveyMonkeyMonthly reportsAugust 2025

SurveyMonkey in August 2025: incidents, uptime and changes

5incidents posted
2labelled major or critical
98.58%free of major/critical
98.39%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 10 h 31 min, incident time 11 h 55 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 2 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Errors across the SurveyMonkey site and surveysCritical22 minresolved08-14
Cannot Connect to Microsoft Excel in Connect AppsMajor10 hresolved08-13

Other incidents 3

IncidentImpactStartedDurationStatusDay
Issues accessing Build with AI or Billing features using mobile browserMinor1.0 hresolved08-12
random "we slipped" errors through all areas of the siteNo impact listed22 minresolved08-22
Charts not loadingMinor22 minresolved08-27

Maintenance 1

Show scheduled maintenance

Cite this

SurveyMonkey posted 5 status incidents in August 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
SurveyMonkey in August 2025
Vendor
SurveyMonkey
Date
URL
https://rewindex.com/company/surveymonkey/2025/08

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