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CompaniesSurveyMonkeyMonthly reportsJuly 2025

SurveyMonkey in July 2025: incidents, uptime and changes

5incidents posted
2labelled major or critical
99.54%free of major/critical
99.12%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 25 min, incident time 6 h 30 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Some users are unable to successfully login or create an accountMajor2.7 hresolved07-03
Multiple errors impacting the serviceMajor41 minresolved07-23

Other incidents 3

IncidentImpactStartedDurationStatusDay
Survey preview goes completely blank after answering a questionMinor13 minresolved07-07
Help Center & SurveyMonkey Marketing pages downMinor21 minresolved07-15
Analyze results not loading / blankMinor2.5 hresolved07-28

Cite this

SurveyMonkey posted 5 status incidents in July 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
SurveyMonkey in July 2025
Vendor
SurveyMonkey
Date
URL
https://rewindex.com/company/surveymonkey/2025/07

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