# SurveyMonkey in October 2025: incidents, uptime and changes

> SurveyMonkey in October 2025: 6 incidents on its status page (4 major or critical), 99.06% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SurveyMonkey’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/surveymonkey/2025/10
Last updated: 2025-11-01T00:00:00Z

- Incidents posted: 6 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 1, major 3, minor 1, none 1
- Uptime (vendor-reported): 99.06% free of major/critical incidents, 96.35% free of any incident; outage time 6 h 59 min, incident time 27 h 5 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2025](https://rewindex.com/company/surveymonkey/2025/09.md) · Next: [November 2025](https://rewindex.com/company/surveymonkey/2025/11.md) · [All months](https://rewindex.com/company/surveymonkey/reports.md) · [SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some survey pages are currently unreachable](https://rewindex.com/company/surveymonkey/incidents/f5qcfk5fl1f0.md) | critical | 2025-10-07 15:37 UTC | 2025-10-07 16:31 UTC | 54 min | resolved |
| [Error creating email invitation or reminder messages](https://rewindex.com/company/surveymonkey/incidents/ss9j14g57wxs.md) | major | 2025-10-01 22:40 UTC | 2025-10-01 22:58 UTC | 18 min | resolved |
| [AWS issue impact](https://rewindex.com/company/surveymonkey/incidents/bm85b8dksjx3.md) | major | 2025-10-20 14:52 UTC | 2025-10-20 19:33 UTC | 4.7 h | resolved |
| [Charts are failing to load on the Analyze page of some SurveyMonkey accounts. Multi-survey Analysis not loading.](https://rewindex.com/company/surveymonkey/incidents/l36cxnl5vbs7.md) | major | 2025-10-31 00:50 UTC | 2025-10-31 01:56 UTC | 1.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Error when attempting to access custom landing pages.](https://rewindex.com/company/surveymonkey/incidents/c25n2lyzfrgd.md) | none | 2025-10-01 17:00 UTC | 2025-10-01 17:00 UTC | 0 min | resolved |
| [Error creating email invitation or reminder messages](https://rewindex.com/company/surveymonkey/incidents/ss9j14g57wxs.md) | major | 2025-10-01 22:40 UTC | 2025-10-01 22:58 UTC | 18 min | resolved |
| [Multi survey analysis charts returning error](https://rewindex.com/company/surveymonkey/incidents/pbvc8kgc1b3r.md) | minor | 2025-10-01 23:52 UTC | 2025-10-02 19:58 UTC | 20 h | resolved |
| [Some survey pages are currently unreachable](https://rewindex.com/company/surveymonkey/incidents/f5qcfk5fl1f0.md) | critical | 2025-10-07 15:37 UTC | 2025-10-07 16:31 UTC | 54 min | resolved |
| [AWS issue impact](https://rewindex.com/company/surveymonkey/incidents/bm85b8dksjx3.md) | major | 2025-10-20 14:52 UTC | 2025-10-20 19:33 UTC | 4.7 h | resolved |
| [Charts are failing to load on the Analyze page of some SurveyMonkey accounts. Multi-survey Analysis not loading.](https://rewindex.com/company/surveymonkey/incidents/l36cxnl5vbs7.md) | major | 2025-10-31 00:50 UTC | 2025-10-31 01:56 UTC | 1.1 h | resolved |

## Cite this

SurveyMonkey posted 6 status incidents in October 2025 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/surveymonkey/2025/10
- Citation: SurveyMonkey, “SurveyMonkey in October 2025” (2025-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/2025/10 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: SurveyMonkey in October 2025 (2025-10-01)](https://rewindex.com/company/surveymonkey/2025/10)`


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Canonical: https://rewindex.com/company/surveymonkey/2025/10 · Markdown: https://rewindex.com/company/surveymonkey/2025/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:32:55.228Z