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CompaniesScalewayMonthly reportsOctober 2024

Scaleway in October 2024: incidents, uptime and changes

20incidents posted
4labelled major or critical
84.43%free of major/critical
42.93%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4.8 days, incident time 17.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 14 · No impact listed 2

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
[nl-ams-2] Block Storage availability issuesMajor29 minresolved10-05
[DNS - AMS] DNS in VPC issues in AMS regionMajor46 hresolved10-07
[VPC] [PAR-1] - Partial outage on VPC in fr-par-1Major6.2 hresolved10-18
[fr-par] - Network instabilityMajor8 dresolved10-29

Other incidents 16

IncidentImpactStartedDurationStatusDay
[Dedibox] [Billing] - Installations fees wrongly billed with DediscountMinor21 dresolved10-01
[HOSTING] MAIL - Transfert and Forward issue.Minor8 dresolved10-08
[Mail] Mail instabilitiesMinor1.2 hresolved10-09
[Kapsule]-Cluster scaling issues on WAW for clusters with ENT1-L pool on WAW2Minor40 minresolved10-17
[FR-PAR-3] Power loss on some M1-M (Apple Silicon as a service) servers in fr-par-3Minor46 minresolved10-17
Post Mortem: 2024-10-18, Scaleway Elements Partial Loss of VPC Connectivity in FR-PAR-1No impact listed0 minresolved10-18
[Storage]-Latencies on fr-par following electrical reboot of machinesMinor3.7 hresolved10-21
[Support] - Phone unavaibilityMinor5.2 hresolved10-21
[Storage] - Some Upload failed with unexpected InvalidStorageClass errorMinor7 minresolved10-21
[WEBHOSTING] Database inaccessibleMinor57 minresolved10-21
[DC5] Rack B8 in Room 1 is downMinor48 minresolved10-25
[Account] - Login page on console.scaleway.com may not displayMinor18 minresolved10-25
[Serverless database] - Database startupMinor15 minresolved10-29
[KAPSULE] Registry autologin feature was unavailableNo impact listed45 minresolved10-29
Cockpit metric requests_per_second for Functions/Containers is not availableMinor0 minresolved10-30
[DBaaS] [INSTANCES] Database instability in fr-parMinor4 dresolved10-31

Maintenance 8

Show scheduled maintenance

Cite this

Scaleway posted 20 status incidents in October 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Scaleway in October 2024
Vendor
Scaleway
Date
URL
https://rewindex.com/company/scaleway/2024/10

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