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CompaniesRetell AIMonthly reportsMay 2025

Retell AI in May 2025: incidents, uptime and changes

5incidents posted
2labelled major or critical
99.79%free of major/critical
99.01%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 33 min, incident time 7 h 18 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 2 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Telnyx Inbound Calling DownMajor1.3 hresolved05-15
Inbound and Web call not connectingMajor16 minresolved05-22

Other incidents 3

IncidentImpactStartedDurationStatusDay
Calls with background speech denoising not connectingMinor4.5 hresolved05-08
Call Recordings LostNo impact listed-126 minresolved05-18
Call Transfer FailuresMinor1.2 hresolved05-20

Cite this

Retell AI posted 5 status incidents in May 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Retell AI in May 2025
Vendor
Retell AI
Date
URL
https://rewindex.com/company/retell-ai/2025/05

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