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CompaniesRetell AIIncidents

Retell AI: Inbound and Web call not connecting

MajorStatus: resolvedStarted Resolved (16 min)2 updatesstspg.io (opens in new tab)

Affected components: End to End Calling - TelephonyPhone CallEnd to End Calling - Web CallWeb Call

Timeline of updates

  1. identified

    The issue is identified and is being mitigated. A fix is rolling out.

  2. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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