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OpenAI change history

14Major incident
When (UTC)ChangeKind
Major incident: Widespread feature degradation
OpenAI reported major, widespread feature degradation, including login and signup issues in ChatGPT iOS/Android apps, starting 2026-10-15 14:30 UTC and lasting 4 h 26 min. A mitigation was applied at 17:13 UTC, and all impacted services fully recovered by 2026-10-15 18:56 UTC.
Major incident
Major incident: Workspace admins may be unable to manage plugins
A major outage affected some ChatGPT workspace administrators’ ability to view and manage plugin availability and settings; some users also saw plugins as unavailable. It started at 2026-10-09 21:48 UTC and was resolved at 2026-10-09 23:26 UTC, lasting 1 h 38 min. OpenAI reported full recovery but stated no cause or fix.
Major incident
Major incident: Some ChatGPT content may be unavailable on Android
A major ChatGPT Android outage caused some content to display “This content is unavailable in this version of the app” from 2026-10-09 21:00 UTC to 2026-10-10 00:26 UTC, lasting 3 h 26 min. OpenAI rolled out a fix in the latest Android version and suggested using the web meanwhile; all impacted services fully recovered.
Major incident
Major incident: Unable to create new ChatGPT Work threads in latest version of desktop app
A major outage prevented creating new ChatGPT Work threads in desktop app version 26.1002.51308, starting 2026-10-07 05:31 UTC and lasting 6 h 21 min. OpenAI resolved it at 2026-10-07 11:53 UTC with updated apps for Linux, macOS and Windows; affected users should update to the latest version.
Major incident
Major incident: Issues with login, signup, and ads
OpenAI reported a major incident affecting login, signup, and ads from 2026-10-01 18:46 UTC to 2026-10-01 19:39 UTC, lasting 53 min. A mitigation was applied at 19:26 UTC, and all impacted services fully recovered.
Major incident
Critical incident: Issues with Codex
Codex experienced a critical outage with elevated errors starting 2026-09-25 22:58 UTC, lasting 55 min and resolving at 2026-09-25 23:54 UTC. OpenAI advised that login via API key would unblock access, then applied a mitigation and confirmed full recovery.
Major incident
Major incident: Elevated errors affecting ChatGPT Work mode
ChatGPT Work mode experienced a major incident causing failures for some users starting or running Work tasks. It began at 2026-09-17 19:03 UTC and lasted 1 h 21 min, resolving at 2026-09-17 20:24 UTC; OpenAI reported implementing mitigation and confirmed full recovery.
Major incident
Major incident: Elevated errors with gpt-image-2.5-flare
OpenAI reported a major incident causing elevated errors for API image generation and editing requests using gpt-image-2.5-flare. It started at 2026-09-15 23:50 UTC and lasted 40 min, resolving at 2026-09-16 00:30 UTC. OpenAI applied a mitigation and confirmed full recovery.
Major incident
Major incident: ChatGPT Work Mode High Error Rates
ChatGPT Work Mode experienced high error rates, with vendor-rated major impact, starting at 2026-09-03 00:04 UTC. The incident lasted 6 min and was resolved at 2026-09-03 00:10 UTC, when OpenAI reported all impacted services had fully recovered.
Major incident
Major incident: ChatGPT Work seeing elevated errors and latency
ChatGPT Work had a major incident starting 2026-08-31 15:04 UTC, lasting 5 h 23 min and resolving at 2026-08-31 20:28 UTC. Elevated errors and latency prevented users across multiple subscription plans from starting or continuing tasks; Plus users were particularly impacted, with Work mode unavailable. OpenAI applied a mitigation and reported full recovery.
Major incident
Major incident: Issues with logins and signups
OpenAI reported a major outage affecting ChatGPT and API Platform logins and account creation, plus API Platform organization management and dashboard access. It started at 2026-07-21 18:36 UTC and was resolved at 2026-07-21 19:00 UTC, lasting 23 min; the final update confirmed full recovery of affected API Platform functionality.
Major incident
Major incident: Elevated errors for API image generation
API image generation requests experienced elevated error rates in a major-impact incident from 2026-07-21 18:10 UTC to 2026-07-21 22:19 UTC, lasting 4 h 9 min. OpenAI applied mitigations and confirmed full recovery, with error rates back to normal.
Major incident
Major incident: Image generation unavailable in ChatGPT
ChatGPT image generation was unavailable with elevated errors in a major-impact incident starting 2026-07-21 10:36 UTC and resolved at 2026-07-27 19:04 UTC (recorded duration: 6 days 8 h). OpenAI applied a mitigation and reported recovery, followed by renewed errors before final recovery.
Major incident
Major incident: Elevated errors affecting ChatGPT
OpenAI reported a major ChatGPT incident affecting conversation loading and continuation, Voice, and Work Mode. It started at 2026-07-19 14:49 UTC and resolved at 2026-07-19 17:05 UTC, lasting 2 h 15 min. OpenAI applied a mitigation and confirmed full recovery; the specific cause was not disclosed.
Major incident