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ChangesOpenAIDelays in customer support responses

OpenAI: Incident updated: Delays in customer support responses

Incident updateNormal progress (rule, 100%)Changed status.openai.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what OpenAI removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: monitoring
After: resolved
AddedResolved time#2
Before: not present
After: 2026-10-23 05:58 UTC
AddedUpdateresolved#3
Before: not present
After: All impacted services have now fully recovered.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

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History of this incident

Friday, October 23

4 incident changes

Cite this

Incident updated: Delays in customer support responses on OpenAI’s status page, changed 2026-10-23 06:03 UTC (change 4 of 4).

Title
Incident updated: Delays in customer support responses
Vendor
OpenAI
Date
URL
https://rewindex.com/change/r52407ce3e61a0e

All OpenAI changesOpenAI profileMarkdownJSON