ChangesOpenAIHelp Center Chat Support Degraded
OpenAI: Incident updated: Help Center Chat Support Degraded
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what OpenAI removed; blue is what they added. Muted text is unchanged context.
Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
Before captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
34f0781fc89d6e2a…After captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
b352d2645a3fec28…
History of this incident
Friday, October 23
2 incident changes
- Normal progressIncident
Incident updateHelp Center Chat Support Degradedthis change
- Normal progressIncident
Incident updateHelp Center Chat Support Degraded
Cite this
Incident updated: Help Center Chat Support Degraded on OpenAI’s status page, changed 2026-10-23 22:03 UTC (change 2 of 2).
- Title
- Incident updated: Help Center Chat Support Degraded
- Vendor
- OpenAI
- Date
- URL
- https://rewindex.com/change/r402e779e7a1508