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ChangesOpenAIHelp Center Chat Support Degraded

OpenAI: Incident updated: Help Center Chat Support Degraded

Incident updateNormal progress (rule, 100%)Changed status.openai.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what OpenAI removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: monitoring
AddedUpdatemonitoring#2
Before: not present
After: We have applied the mitigation and are monitoring the recovery.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

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History of this incident

Friday, October 23

2 incident changes

Cite this

Incident updated: Help Center Chat Support Degraded on OpenAI’s status page, changed 2026-10-23 21:53 UTC (change 1 of 2).

Title
Incident updated: Help Center Chat Support Degraded
Vendor
OpenAI
Date
URL
https://rewindex.com/change/rb8c3435b50f46f

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