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CompaniesMessageBird (Bird)Monthly reportsMay 2023

MessageBird (Bird) in May 2023: incidents, uptime and changes

6incidents posted
3labelled major or critical
99.57%free of major/critical
99.46%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 11 min, incident time 3 h 58 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 2 · No impact listed 1

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Omnichannel Widget for Live Chat is currently unavailableCritical33 minresolved05-04
SMPP Connections RestartedMajor0 minresolved05-11
Customers are unable to send outgoing WhatsApp Messages, nor update their WABA profileMajor2.6 hresolved05-11

Other incidents 3

IncidentImpactStartedDurationStatusDay
WhatsApp channels not receiving media messagesMinor10 minresolved05-01
Delay in WhatsApp MessagesMinor37 minresolved05-15
Instagram channel installation not operationalNo impact listed45 minresolved05-16

Cite this

MessageBird (Bird) posted 6 status incidents in May 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
MessageBird (Bird) in May 2023
Vendor
MessageBird (Bird)
Date
URL
https://rewindex.com/company/messagebird-bird/2023/05

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