# MessageBird (Bird) in May 2023: incidents, uptime and changes

> MessageBird (Bird) in May 2023: 6 incidents on its status page (3 major or critical), 99.57% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2023/05
Last updated: 2023-06-01T00:00:00Z

- Incidents posted: 6 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2, minor 2, none 1
- Uptime (vendor-reported): 99.57% free of major/critical incidents, 99.46% free of any incident; outage time 3 h 11 min, incident time 3 h 58 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2023](https://rewindex.com/company/messagebird-bird/2023/04.md) · Next: [June 2023](https://rewindex.com/company/messagebird-bird/2023/06.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Omnichannel Widget for Live Chat is currently unavailable](https://rewindex.com/company/messagebird-bird/incidents/w50wbfvd1t17.md) | critical | 2023-05-04 15:21 UTC | 2023-05-04 15:54 UTC | 33 min | resolved |
| [SMPP Connections Restarted](https://rewindex.com/company/messagebird-bird/incidents/smx3t146yc51.md) | major | 2023-05-11 12:48 UTC | 2023-05-11 12:48 UTC | 0 min | resolved |
| [Customers are unable to send outgoing WhatsApp Messages, nor update their WABA profile](https://rewindex.com/company/messagebird-bird/incidents/38550mlt6qby.md) | major | 2023-05-11 14:22 UTC | 2023-05-11 17:00 UTC | 2.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [WhatsApp channels not receiving media messages](https://rewindex.com/company/messagebird-bird/incidents/r0xkk09ky6wp.md) | minor | 2023-05-01 12:43 UTC | 2023-05-01 12:53 UTC | 10 min | resolved |
| [Omnichannel Widget for Live Chat is currently unavailable](https://rewindex.com/company/messagebird-bird/incidents/w50wbfvd1t17.md) | critical | 2023-05-04 15:21 UTC | 2023-05-04 15:54 UTC | 33 min | resolved |
| [SMPP Connections Restarted](https://rewindex.com/company/messagebird-bird/incidents/smx3t146yc51.md) | major | 2023-05-11 12:48 UTC | 2023-05-11 12:48 UTC | 0 min | resolved |
| [Customers are unable to send outgoing WhatsApp Messages, nor update their WABA profile](https://rewindex.com/company/messagebird-bird/incidents/38550mlt6qby.md) | major | 2023-05-11 14:22 UTC | 2023-05-11 17:00 UTC | 2.6 h | resolved |
| [Delay in WhatsApp Messages](https://rewindex.com/company/messagebird-bird/incidents/0hf6s14ffbl5.md) | minor | 2023-05-15 22:45 UTC | 2023-05-15 23:22 UTC | 37 min | resolved |
| [Instagram channel installation not operational](https://rewindex.com/company/messagebird-bird/incidents/fcgmsz7jzlgd.md) | none | 2023-05-16 08:22 UTC | 2023-05-16 09:07 UTC | 45 min | resolved |

## Cite this

MessageBird (Bird) posted 6 status incidents in May 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2023/05
- Citation: MessageBird (Bird), “MessageBird (Bird) in May 2023” (2023-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2023/05 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in May 2023 (2023-05-01)](https://rewindex.com/company/messagebird-bird/2023/05)`


---
Canonical: https://rewindex.com/company/messagebird-bird/2023/05 · Markdown: https://rewindex.com/company/messagebird-bird/2023/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:33:53.941Z