CompaniesJiraMonthly reportsFebruary 2019
Jira in February 2019: incidents, uptime and changes
13incidents posted
5labelled major or critical
98.51%free of major/critical (partial)
97.09%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 8 h 47 min, incident time 17 h 13 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 5 · Minor 5 · No impact listed 3
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Partial Jira Cloud Outage | Major | 0 min | resolved | 02-04 | |
| Jira Cloud degraded performance | Major | 1.5 h | resolved | 02-04 | |
| Emails are not being processed by Jira Service Desk in some instances | Major | 4.7 h | resolved | 02-08 | |
| Signup and Billing errors | Major | 2.0 h | resolved | 02-12 | |
| Smart Commits and workflow triggers are failing for some Jira Cloud customers | Major | 35 min | resolved | 02-14 |
Other incidents 8
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some newly signed up customers cannot login | No impact listed | 3.1 h | resolved | 02-04 | |
| 3rd-party apps which integrate with Jira experiencing authentication problems | No impact listed | 3.5 h | resolved | 02-11 | |
| JAC (jira.atlassian.com) degraded performance | Minor | 1.1 h | resolved | 02-12 | |
| Incorrect user mentions in comments for Jira Cloud | Minor | 58 min | resolved | 02-14 | |
| Issue creation and transitions not working on workflows with Stride post functions | Minor | 1.9 h | resolved | 02-19 | |
| Unable to scroll in Jira issue view and unable to load Jira Service Desk's queue for some Jira Cloud customers | Minor | 3.4 h | resolved | 02-19 | |
| Duplicate email notifications from Jira Cloud and Atlassian Support Service Desk (getsupport.atlassian.com) | No impact listed | 3.5 h | resolved | 02-26 | |
| Attachments not working in Jira for some customers | Minor | 2.0 h | resolved | 02-26 |
Cite this
Jira posted 13 status incidents in February 2019 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Jira in February 2019
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/2019/02