Jira: Duplicate email notifications from Jira Cloud and Atlassian Support Service Desk (getsupport.atlassian.com)
Timeline of updates
- resolved
Between 01:09 UTC and 14:58 UTC , some customers would have received duplicate email notifications on some Jira Cloud instances and Atlassian Support Service Desk (getsupport.atlassian.com). The issue has since been resolved and the functionalities are now operating normally.
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Jira, started 2019-02-26 04:37 UTC, resolved after 3.5 h, 1 update(s).
- Title
- Duplicate email notifications from Jira Cloud and Atlassian Support Service Desk (getsupport.atlassian.com)
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/gw5vwtlsn9x3
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