# Jira: Duplicate email notifications from Jira Cloud and Atlassian Support Service Desk (getsupport.atlassian.com)

> Jira status incident “Duplicate email notifications from Jira Cloud and Atlassian Support Service Desk (getsupport.atlassian.com)” on 2019-02-26: impact none (vendor’s label), 3.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/gw5vwtlsn9x3
Last updated: 2019-02-26T08:04:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-02-26 04:37 UTC · Resolved: 2019-02-26 08:04 UTC · Duration: 3.5 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/gw5vwtlsn9x3](https://jira-software.status.atlassian.com/incidents/gw5vwtlsn9x3)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2019-02-26 08:04 UTC: Between 01:09 UTC and 14:58 UTC , some customers would have received duplicate email notifications on some Jira Cloud instances and Atlassian Support Service Desk (getsupport.atlassian.com). The issue has since been resolved and the functionalities are now operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2019-02-26 04:37 UTC, resolved after 3.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/gw5vwtlsn9x3
- Citation: Jira, “Duplicate email notifications from Jira Cloud and Atlassian Support Service Desk (getsupport.atlassian.com)” (2019-02-26 04:37 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/gw5vwtlsn9x3 (CC BY 4.0).
- Markdown link: `[Jira: Duplicate email notifications from Jira Cloud and Atlassian Support Service Desk (getsupport.atlassian.com) (2019-02-26)](https://rewindex.com/company/jira/incidents/gw5vwtlsn9x3)`


---
Canonical: https://rewindex.com/company/jira/incidents/gw5vwtlsn9x3 · Markdown: https://rewindex.com/company/jira/incidents/gw5vwtlsn9x3.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/gw5vwtlsn9x3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:02:45.716Z