# Jira in February 2019: incidents, uptime and changes

> Jira in February 2019: 13 incidents on its status page (5 major or critical), 98.51% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Jira’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/jira/2019/02
Last updated: 2019-03-01T00:00:00Z

- Incidents posted: 13 (major/critical: 5) · Maintenance: 0
- By vendor impact label: major 5, minor 5, none 3
- Uptime (vendor-reported): 98.51% free of major/critical incidents, 97.09% free of any incident; outage time 8 h 47 min, incident time 17 h 13 min (partial month)
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: none · Next: [March 2019](https://rewindex.com/company/jira/2019/03.md) · [All months](https://rewindex.com/company/jira/reports.md) · [Jira](https://rewindex.com/company/jira.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Partial Jira Cloud Outage](https://rewindex.com/company/jira/incidents/7swbhmw63fwx.md) | major | 2019-02-04 17:09 UTC | 2019-02-04 17:09 UTC | 0 min | resolved |
| [Jira Cloud degraded performance](https://rewindex.com/company/jira/incidents/xk7pnpsk37d2.md) | major | 2019-02-04 17:50 UTC | 2019-02-04 19:20 UTC | 1.5 h | resolved |
| [Emails are not being processed by Jira Service Desk in some instances](https://rewindex.com/company/jira/incidents/19tldbhqjqq0.md) | major | 2019-02-08 22:26 UTC | 2019-02-09 03:07 UTC | 4.7 h | resolved |
| [Signup and Billing errors](https://rewindex.com/company/jira/incidents/0c2w6xhqkg7m.md) | major | 2019-02-12 23:49 UTC | 2019-02-13 01:50 UTC | 2.0 h | resolved |
| [Smart Commits and workflow triggers are failing for some Jira Cloud customers](https://rewindex.com/company/jira/incidents/92vk90kmbvtj.md) | major | 2019-02-14 07:20 UTC | 2019-02-14 07:55 UTC | 35 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some newly signed up customers cannot login](https://rewindex.com/company/jira/incidents/fsqwpyy6f42b.md) | none | 2019-02-04 07:58 UTC | 2019-02-04 11:03 UTC | 3.1 h | resolved |
| [Partial Jira Cloud Outage](https://rewindex.com/company/jira/incidents/7swbhmw63fwx.md) | major | 2019-02-04 17:09 UTC | 2019-02-04 17:09 UTC | 0 min | resolved |
| [Jira Cloud degraded performance](https://rewindex.com/company/jira/incidents/xk7pnpsk37d2.md) | major | 2019-02-04 17:50 UTC | 2019-02-04 19:20 UTC | 1.5 h | resolved |
| [Emails are not being processed by Jira Service Desk in some instances](https://rewindex.com/company/jira/incidents/19tldbhqjqq0.md) | major | 2019-02-08 22:26 UTC | 2019-02-09 03:07 UTC | 4.7 h | resolved |
| [3rd-party apps which integrate with Jira experiencing authentication problems](https://rewindex.com/company/jira/incidents/bdp7ns7jfqw1.md) | none | 2019-02-11 05:53 UTC | 2019-02-11 09:25 UTC | 3.5 h | resolved |
| [JAC (jira.atlassian.com) degraded performance](https://rewindex.com/company/jira/incidents/7gfvm6t5c830.md) | minor | 2019-02-12 23:41 UTC | 2019-02-13 00:45 UTC | 1.1 h | resolved |
| [Signup and Billing errors](https://rewindex.com/company/jira/incidents/0c2w6xhqkg7m.md) | major | 2019-02-12 23:49 UTC | 2019-02-13 01:50 UTC | 2.0 h | resolved |
| [Incorrect user mentions in comments for Jira Cloud](https://rewindex.com/company/jira/incidents/kwvswc7jpkkm.md) | minor | 2019-02-14 05:02 UTC | 2019-02-14 06:00 UTC | 58 min | resolved |
| [Smart Commits and workflow triggers are failing for some Jira Cloud customers](https://rewindex.com/company/jira/incidents/92vk90kmbvtj.md) | major | 2019-02-14 07:20 UTC | 2019-02-14 07:55 UTC | 35 min | resolved |
| [Issue creation and transitions not working on workflows with Stride post functions](https://rewindex.com/company/jira/incidents/kr73wrbwx4cx.md) | minor | 2019-02-19 03:33 UTC | 2019-02-19 05:29 UTC | 1.9 h | resolved |
| [Unable to scroll in Jira issue view and unable to load Jira Service Desk's queue for some Jira Cloud customers](https://rewindex.com/company/jira/incidents/yt67jjdpqcc2.md) | minor | 2019-02-19 11:30 UTC | 2019-02-19 14:53 UTC | 3.4 h | resolved |
| [Duplicate email notifications from Jira Cloud and Atlassian Support Service Desk (getsupport.atlassian.com)](https://rewindex.com/company/jira/incidents/gw5vwtlsn9x3.md) | none | 2019-02-26 04:37 UTC | 2019-02-26 08:04 UTC | 3.5 h | resolved |
| [Attachments not working in Jira for some customers](https://rewindex.com/company/jira/incidents/chp5ykjmm4xv.md) | minor | 2019-02-26 17:24 UTC | 2019-02-26 19:25 UTC | 2.0 h | resolved |

## Cite this

Jira posted 13 status incidents in February 2019 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/jira/2019/02
- Citation: Jira, “Jira in February 2019” (2019-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/jira/2019/02 (CC BY 4.0).
- Markdown link: `[Jira: Jira in February 2019 (2019-02-01)](https://rewindex.com/company/jira/2019/02)`


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Canonical: https://rewindex.com/company/jira/2019/02 · Markdown: https://rewindex.com/company/jira/2019/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:15:02.364Z