Jira: Unable to scroll in Jira issue view and unable to load Jira Service Desk's queue for some Jira Cloud customers
Timeline of updates
- resolved
Between 10:00 AM UTC to 02.00 PM UTC, we experienced scrolling problem in Jira issue view and Jira Service Desk's queue loading issue for Jira Cloud. The issue has been resolved and the service is operating normally.
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Jira, started 2019-02-19 11:30 UTC, resolved after 3.4 h, 1 update(s).
- Title
- Unable to scroll in Jira issue view and unable to load Jira Service Desk's queue for some Jira Cloud customers
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/yt67jjdpqcc2
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