# Jira: Unable to scroll in Jira issue view and unable to load Jira Service Desk's queue for some Jira Cloud customers

> Jira status incident “Unable to scroll in Jira issue view and unable to load Jira Service Desk's queue for some Jira Cloud customers” on 2019-02-19: impact minor (vendor’s label), 3.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/yt67jjdpqcc2
Last updated: 2019-02-19T14:53:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-02-19 11:30 UTC · Resolved: 2019-02-19 14:53 UTC · Duration: 3.4 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/yt67jjdpqcc2](https://jira-software.status.atlassian.com/incidents/yt67jjdpqcc2)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2019-02-19 14:53 UTC: Between 10:00 AM UTC to 02.00 PM UTC, we experienced scrolling problem in Jira issue view and Jira Service Desk's queue loading issue for Jira Cloud. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2019-02-19 11:30 UTC, resolved after 3.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/yt67jjdpqcc2
- Citation: Jira, “Unable to scroll in Jira issue view and unable to load Jira Service Desk's queue for some Jira Cloud customers” (2019-02-19 11:30 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/yt67jjdpqcc2 (CC BY 4.0).
- Markdown link: `[Jira: Unable to scroll in Jira issue view and unable to load Jira Service Desk's queue for some Jira Cloud customers (2019-02-19)](https://rewindex.com/company/jira/incidents/yt67jjdpqcc2)`


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Canonical: https://rewindex.com/company/jira/incidents/yt67jjdpqcc2 · Markdown: https://rewindex.com/company/jira/incidents/yt67jjdpqcc2.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/yt67jjdpqcc2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:42:08.934Z