CompaniesHelp ScoutMonthly reportsJuly 2026
Help Scout in July 2026: incidents, uptime and changes
4incidents posted
1labelled major or critical
99.09%free of major/critical
98.12%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 6 h 44 min, incident time 13 h 57 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 3
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Docs Errors | Major | 6.7 h | resolved | 07-14 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Automatic Workflows not running | Minor | 3.9 h | resolved | 07-06 | |
| App Access Issues | Minor | 2.3 h | resolved | 07-09 | |
| Delays with Inbox counts, folders, reports and search results | Minor | 1.0 h | resolved | 07-24 |
Maintenance 1
Show scheduled maintenance
Cite this
Help Scout posted 4 status incidents in July 2026 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Help Scout in July 2026
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/2026/07