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CompaniesHelp ScoutIncidents

Help Scout: [Scheduled] Unscheduled Database Maintenance

MaintenancemaintenanceStatus: resolvedStarted Resolved (24 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    The maintenance has been completed. Global search and the Conversations public API are now fully up to date.

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Maintenance posted by Help Scout, started 2026-07-22 10:10 UTC, resolved after 24 min, 1 update(s).

Title
[Scheduled] Unscheduled Database Maintenance
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/ygxxl3yy65yn

Help Scout profileRecent Help Scout incidentsAll outages on July 22, 2026Help Scout in July 2026MarkdownJSON