CompaniesGorgiasMonthly reportsOctober 2021
Gorgias in October 2021: incidents, uptime and changes
5incidents posted
2labelled major or critical
97.38%free of major/critical
79.98%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 19 h 29 min, incident time 6.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 3
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Facebook integrations experiencing issues due to Facebook downtime | Major | 10 h | resolved | 10-04 | |
| Chat incident | Major | 1.5 h | resolved | 10-18 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Increased latency and error rate | Minor | 1.2 h | resolved | 10-06 | |
| Chat is malfunctioning | Minor | 12 min | resolved | 10-13 | |
| Instagram comments not received in Gorgias for some Instagram accounts. | Minor | 16 d | resolved | 10-26 |
Cite this
Gorgias posted 5 status incidents in October 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in October 2021
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2021/10