CompaniesDropboxMonthly reportsSeptember 2023
Dropbox in September 2023: incidents, uptime and changes
Vendor-reported outage time 3 h 18 min, incident time 43 h 2 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 4 · No impact listed 2
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| 500 errors when using Paper | Major | 3.3 h | resolved | 09-07 | |
| Users may experience intermittent issues when accessing files. | Major | 23 min | resolved | 09-07 |
Other incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Intermittent issues with file upload and download | No impact listed | 0 min | resolved | 09-09 | |
| Uploading images with the iOS mobile app may produce an error message. | Minor | 8.3 h | resolved | 09-13 | |
| Previewing large text files may cause issues in the Dropbox Android app. | Minor | 6.2 h | resolved | 09-14 | |
| Previewing files may not be working as expected | Minor | 24 h | resolved | 09-15 | |
| Issues logging into Dropbox. | Minor | 1.1 h | resolved | 09-22 | |
| Option to import directly from Google Drive is not currently functioning | No impact listed | 27 h | resolved | 09-26 |
Maintenance 2
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Cite this
Dropbox posted 8 status incidents in September 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Dropbox in September 2023
- Vendor
- Dropbox
- Date
- URL
- https://rewindex.com/company/dropbox/2023/09