rewindex

CompaniesDialpadMonthly reportsJuly 2025

Dialpad in July 2025: incidents, uptime and changes

5incidents posted
2labelled major or critical
99.69%free of major/critical
98.76%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 17 min, incident time 9 h 11 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Some customers may be experiencing issues with contact centersMajor2.3 hresolved07-02
Customers may be experiencing issues with workforce managementMajor45 minresolved07-02

Other incidents 3

IncidentImpactStartedDurationStatusDay
Some customers may be experiencing issues with callingMinor6.9 hresolved07-01
Some customers may be experiencing issues with IVR routingMinor-16415 minresolved07-22
Some customers may be experiencing issues with IVR routingMinor-20827 minresolved07-22

Cite this

Dialpad posted 5 status incidents in July 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Dialpad in July 2025
Vendor
Dialpad
Date
URL
https://rewindex.com/company/dialpad/2025/07

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