# Dialpad in July 2025: incidents, uptime and changes

> Dialpad in July 2025: 5 incidents on its status page (2 major or critical), 99.69% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dialpad’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dialpad/2025/07
Last updated: 2025-08-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 3
- Uptime (vendor-reported): 99.69% free of major/critical incidents, 98.76% free of any incident; outage time 2 h 17 min, incident time 9 h 11 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2025](https://rewindex.com/company/dialpad/2025/06.md) · Next: [August 2025](https://rewindex.com/company/dialpad/2025/08.md) · [All months](https://rewindex.com/company/dialpad/reports.md) · [Dialpad](https://rewindex.com/company/dialpad.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some customers may be experiencing issues with contact centers](https://rewindex.com/company/dialpad/incidents/l0095qw8dkzg.md) | major | 2025-07-02 15:39 UTC | 2025-07-02 17:56 UTC | 2.3 h | resolved |
| [Customers may be experiencing issues with workforce management](https://rewindex.com/company/dialpad/incidents/xqrdv9g4szkv.md) | major | 2025-07-02 16:56 UTC | 2025-07-02 17:41 UTC | 45 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some customers may be experiencing issues with calling](https://rewindex.com/company/dialpad/incidents/xhzc5l7mn57y.md) | minor | 2025-07-01 16:43 UTC | 2025-07-01 23:37 UTC | 6.9 h | resolved |
| [Some customers may be experiencing issues with contact centers](https://rewindex.com/company/dialpad/incidents/l0095qw8dkzg.md) | major | 2025-07-02 15:39 UTC | 2025-07-02 17:56 UTC | 2.3 h | resolved |
| [Customers may be experiencing issues with workforce management](https://rewindex.com/company/dialpad/incidents/xqrdv9g4szkv.md) | major | 2025-07-02 16:56 UTC | 2025-07-02 17:41 UTC | 45 min | resolved |
| [Some customers may be experiencing issues with IVR routing](https://rewindex.com/company/dialpad/incidents/nkzxtsk21kqh.md) | minor | 2025-07-22 02:05 UTC | 2025-07-10 16:30 UTC | -16415 min | resolved |
| [Some customers may be experiencing issues with IVR routing](https://rewindex.com/company/dialpad/incidents/1k4pyz4jqj3l.md) | minor | 2025-07-22 02:07 UTC | 2025-07-07 15:00 UTC | -20827 min | resolved |

## Cite this

Dialpad posted 5 status incidents in July 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dialpad/2025/07
- Citation: Dialpad, “Dialpad in July 2025” (2025-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/2025/07 (CC BY 4.0).
- Markdown link: `[Dialpad: Dialpad in July 2025 (2025-07-01)](https://rewindex.com/company/dialpad/2025/07)`


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Canonical: https://rewindex.com/company/dialpad/2025/07 · Markdown: https://rewindex.com/company/dialpad/2025/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:35.844Z