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CompaniesBoxMonthly reportsMay 2025

Box in May 2025: incidents, uptime and changes

6incidents posted
6labelled major or critical
98.23%free of major/critical
98.23%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 13 h 8 min, incident time 13 h 8 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 4

Major and critical incidents 6

IncidentImpactStartedDurationStatusDay
[Critical] Issues with Multiple Box ServicesCritical5.8 hresolved05-07
[Outage] Box Services UnavailableCritical1.7 hresolved05-21
[Major] Issue Modifying Powerpoint Files with MS Office OnlineMajor5.2 hresolved05-15
[Major] Issue with Payment ProcessingMajor4.2 hresolved05-15
[Major] Customers may have experienced issues with Login, SSO, Uploads and DownloadsMajor0 minresolved05-19
[Major] Issues with Box AIMajor24 minresolved05-20

Cite this

Box posted 6 status incidents in May 2025 (6 major or critical); 0 price changes and 0 notable page changes observed.

Title
Box in May 2025
Vendor
Box
Date
URL
https://rewindex.com/company/box/2025/05

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