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CompaniesBigCommerceMonthly reportsJanuary 2023

BigCommerce in January 2023: incidents, uptime and changes

6incidents posted
1labelled major or critical
99.45%free of major/critical
98.16%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 5 min, incident time 13 h 39 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 4 · No impact listed 1

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Phone System OutageMajor4.1 hresolved01-04

Other incidents 5

IncidentImpactStartedDurationStatusDay
Control panel product view availability issuesMinor3.2 hresolved01-18
Intermittent Availability IssuesMinor24 minresolved01-19
Inventory IssuesNo impact listed0 minresolved01-23
Catalog Import/Export ErrorsMinor5.6 hresolved01-25
Shipping Zone ChangesMinor22 minresolved01-26

Cite this

BigCommerce posted 6 status incidents in January 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in January 2023
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2023/01

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