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BigCommerce: Intermittent Availability Issues

MinorStatus: resolvedStarted Resolved (24 min)1 updatestatus.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    At 18:42 UTC, BigCommerce engineers received alerts indicating availability issues for a small subset of stores. Engineers resolved the issue at 18:53 UTC and all services are fully operational.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2023-01-19 18:52 UTC, resolved after 24 min, 1 update(s).

Title
Intermittent Availability Issues
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/incidents/w88g943jz9zt

BigCommerce profileRecent BigCommerce incidentsAll outages on January 19, 2023BigCommerce in January 2023MarkdownJSON