# BigCommerce in January 2023: incidents, uptime and changes

> BigCommerce in January 2023: 6 incidents on its status page (1 major or critical), 99.45% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2023/01
Last updated: 2023-02-01T00:00:00Z

- Incidents posted: 6 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 4, none 1
- Uptime (vendor-reported): 99.45% free of major/critical incidents, 98.16% free of any incident; outage time 4 h 5 min, incident time 13 h 39 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2022](https://rewindex.com/company/bigcommerce/2022/12.md) · Next: [February 2023](https://rewindex.com/company/bigcommerce/2023/02.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Phone System Outage](https://rewindex.com/company/bigcommerce/incidents/3q177tb7rvg3.md) | major | 2023-01-04 18:42 UTC | 2023-01-04 22:47 UTC | 4.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Phone System Outage](https://rewindex.com/company/bigcommerce/incidents/3q177tb7rvg3.md) | major | 2023-01-04 18:42 UTC | 2023-01-04 22:47 UTC | 4.1 h | resolved |
| [Control panel product view availability issues](https://rewindex.com/company/bigcommerce/incidents/4d9c3n7n4bgk.md) | minor | 2023-01-18 09:26 UTC | 2023-01-18 12:38 UTC | 3.2 h | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/w88g943jz9zt.md) | minor | 2023-01-19 18:52 UTC | 2023-01-19 19:16 UTC | 24 min | resolved |
| [Inventory Issues](https://rewindex.com/company/bigcommerce/incidents/f0t621wy15hz.md) | none | 2023-01-23 19:30 UTC | 2023-01-23 19:30 UTC | 0 min | resolved |
| [Catalog Import/Export Errors](https://rewindex.com/company/bigcommerce/incidents/d4pszrmwjwyl.md) | minor | 2023-01-25 19:07 UTC | 2023-01-26 00:43 UTC | 5.6 h | resolved |
| [Shipping Zone Changes](https://rewindex.com/company/bigcommerce/incidents/4q60ny0psqqy.md) | minor | 2023-01-26 23:22 UTC | 2023-01-26 23:44 UTC | 22 min | resolved |

## Cite this

BigCommerce posted 6 status incidents in January 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2023/01
- Citation: BigCommerce, “BigCommerce in January 2023” (2023-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2023/01 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in January 2023 (2023-01-01)](https://rewindex.com/company/bigcommerce/2023/01)`


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Canonical: https://rewindex.com/company/bigcommerce/2023/01 · Markdown: https://rewindex.com/company/bigcommerce/2023/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:35.592Z