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BigCommerce: Phone System Outage

Impact: majorStatus: resolvedStarted Resolved (4.1 h)1 updateSource: status.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    The fix implemented by our phone provider appears to have resolved the issues and our support team is now available on all channels. Thank you for your patience.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab). BigCommerce profile · Recent BigCommerce incidents · Markdown · JSON